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My ALienWare experience or Adventure

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Re: My ALienWare experience or Adventure

Post  mrblur on Mon Feb 06, 2012 1:27 pm

UPDATE:

Just got the HP dv6tqe fail, The stupid laptop goes into a white screen only. Currently on the phone with HP trying return or exchange aye..... I think I'm just going to give up.

Hp tech walk me throuch some troubshooting steps with out success. waiting for them to call me back for refund and exchange.
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Re: My ALienWare experience or Adventure

Post  ADOR on Mon Feb 06, 2012 5:28 pm

Dam, and another one down.
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Re: My ALienWare experience or Adventure

Post  East on Mon Feb 06, 2012 5:36 pm

After my personal experience with an n5150 and seeing the wide spread hp dv series video card failures and the way it was handled by hp I would never buy another one. As far as I am concerned hp owes every customer who bought a dv series a brand new defect free laptop in exchange for the pos dv series they were sold.

I would go with a clevo, There entry level models start at 1kish.
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Re: My ALienWare experience or Adventure

Post  Iago on Mon Feb 06, 2012 5:43 pm

Psssst . . . Digital Storm . . . Pass it on.


Seriously, though, that really sucks. Good luck getting it resolved, one way or the other.
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Re: My ALienWare experience or Adventure

Post  ADOR on Mon Feb 06, 2012 6:02 pm

The HP TX1420 tablet I paid 1200 died a year or two after I got it because of video card overheat, and it only have integrated graphics. HP on that whole model line refused to recognize a problem even though TONS of people were having problems. They later swapped to the ATI card and they ran cooler in the same series.
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Re: My ALienWare experience or Adventure

Post  Iago on Tue Feb 07, 2012 8:52 am

Well, for all the negatives about the Clevo/Sager keyboard layouts, they seem to be reliable!
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Re: My ALienWare experience or Adventure

Post  kinghong1970 on Tue Feb 07, 2012 8:59 am

bluurry... give me some time... i'm looking for the power adapter for my voodoo...

been doing some renovations and packing up some crap here and there... and i have no clue where all my stuff are anymore...
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Re: My ALienWare experience or Adventure

Post  Seamaster on Tue Feb 07, 2012 9:38 am

That's lousy. Sorry to hear you're having such bad luck, blur.
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Re: My ALienWare experience or Adventure

Post  Iago on Tue Feb 07, 2012 11:31 am

Any updates?
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Re: My ALienWare experience or Adventure

Post  mrblur on Tue Feb 07, 2012 6:51 pm

kinghong1970 wrote:bluurry... give me some time... i'm looking for the power adapter for my voodoo...

been doing some renovations and packing up some crap here and there... and i have no clue where all my stuff are anymore...

I have lots of crap I'm cleaning out of the garage. Have something for east, but for the life of me I end up side tracked...
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Re: My ALienWare experience or Adventure

Post  mrblur on Tue Feb 07, 2012 7:04 pm

Iago wrote:Any updates?

oh yes the update:

Well HP never called back yesterday no surprise. So I gave them a call today. Unfortunately I can not return or exchange the laptop, according to them they have the laptop in production and it's not noted in their system as being shipped. So until their system is updated they are not able to do anything for me. So I asked them to transfer me over to their supervisor two minutes later I talking to a well spoken lady. She basically told me the same thing the other sales guy told me that my laptop is still in production and they have no record of the laptop being shipped. She said to wait 24 to48 hours she will call back. She said if I decide to get a replacement she will see if I can get the OS upgraded and an extended warranty free for compensation.

This sucks balls...



Last edited by mrblur on Tue Feb 07, 2012 7:32 pm; edited 1 time in total
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Re: My ALienWare experience or Adventure

Post  East on Tue Feb 07, 2012 7:22 pm

kinghong1970 wrote:bluurry... give me some time... i'm looking for the power adapter for my voodoo...

been doing some renovations and packing up some crap here and there... and i have no clue where all my stuff are anymore...

Is this by chance your 703/709 your talking about? I think I have a couple of spare li shin 11a adapters if worse came to worse.

Did you ever have any luck selling your spare 7950gtx go?
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Re: My ALienWare experience or Adventure

Post  Seamaster on Wed Feb 08, 2012 10:23 am

Blur: Big fat hairy goat balls. Good luck!
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Re: My ALienWare experience or Adventure

Post  Iago on Wed Feb 08, 2012 12:06 pm

Not only that, but it blows ropey goat chunks!


While one person's experience can hardly be extrapolated to all others, nevertheless it does greatly reduce the already infinitesimally small chance that I would ever do business with them.
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Re: My ALienWare experience or Adventure

Post  mrblur on Wed Feb 08, 2012 2:14 pm

update of course they never called:

Called them compensation will be upgraded OS and CPU, to Professional(they couldn't do ultimate) and 2860i7. Waiting for approval from one supervisor. and again waiting for a call...
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Re: My ALienWare experience or Adventure

Post  kinghong1970 on Wed Feb 08, 2012 2:21 pm

East wrote:
kinghong1970 wrote:bluurry... give me some time... i'm looking for the power adapter for my voodoo...

been doing some renovations and packing up some crap here and there... and i have no clue where all my stuff are anymore...

Is this by chance your 703/709 your talking about? I think I have a couple of spare li shin 11a adapters if worse came to worse.

Did you ever have any luck selling your spare 7950gtx go?

yuuuuup! (damn, i gotta stop watching dumb ass shows)

bluurry asked me if i'm interested in selling it...
i just didn't have the time to get it all together...

i still have the spare 7950gtx go i think...
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Re: My ALienWare experience or Adventure

Post  East on Wed Feb 08, 2012 2:46 pm

Myself or ADOR may be interested in the spare 7950 if it isn't already otherwise accounted for.

And as far as the ac adapters go



There is a 3rd one hiding in the bubble wrap. I will have to test them to make sure they are good but I don't see any reason I would have kept them if they were not.
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Re: My ALienWare experience or Adventure

Post  mrblur on Wed Feb 08, 2012 2:47 pm

kinghong1970 wrote:
East wrote:
kinghong1970 wrote:bluurry... give me some time... i'm looking for the power adapter for my voodoo...

been doing some renovations and packing up some crap here and there... and i have no clue where all my stuff are anymore...

Is this by chance your 703/709 your talking about? I think I have a couple of spare li shin 11a adapters if worse came to worse.

Did you ever have any luck selling your spare 7950gtx go?

yuuuuup! (damn, i gotta stop watching dumb ass shows)

bluurry asked me if i'm interested in selling it...
i just didn't have the time to get it all together...

i still have the spare 7950gtx go i think...

if your going to watch a dumb ass show i recommend "breaking bad"
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Re: My ALienWare experience or Adventure

Post  mrblur on Wed Feb 08, 2012 5:05 pm

they called back new configuration for the same price as before. Couldn't complain. I was trying to have them add extended warranty, but they wouldn't do it.

upgraded OS and CPU
hp dv6tqe
-Genuine Windows 7 Home Professional 64-bit
-2nd generation Intel(R) Core(TM) i7-28600QM
-2GB AMD Radeon(TM) HD 7690M GDDR5 Discrete Graphics(TM) [HDMI, VGA]
-FREE UPGRADE to 8GB DDR3 System Memory (2 Dimm)
-160GB (Solid State Drive Flash Module)
-15.6" Full HD HP Anti-glare LED (1920 x 1080
- Blu-ray player & SuperMulti DVD burner
-Intel 802.11b/g/n WLAN and Bluetooth(R)



Price $1,989.99* with out taxes or shipping
Instant rebate

Total:
$1,262.05 with taxes and shipping

And they said I would not have any issues, how can they say that? At one time he was trying to give me an envy15 for the same price with sort of same specs I said nooooooo. Happy thus far, just have to wait now. They said tops 8 to 10 business day will see.
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Re: My ALienWare experience or Adventure

Post  Iago on Thu Feb 09, 2012 3:37 am

Of course, you HAVE been down this road before, so good luck!
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Re: My ALienWare experience or Adventure

Post  Seamaster on Thu Feb 09, 2012 1:42 pm

Hopefully the next chapter in this story is a happy one.
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Re: My ALienWare experience or Adventure

Post  mrblur on Wed Feb 22, 2012 11:49 pm

From the fedex website HP dv6t suppose to be here yesterday(2/22) and it's still stuck at US customs. I called HP they said they will hold it for 3+ days...Not HPs fault, I'm just lucky I suppose. Almost here.



Feb 21, 2012 2:04 PMIn transitANCHORAGE, AKPackage available for clearance


Feb 21, 2012 7:06 PMClearance delay - Import ANCHORAGE, AKCustomer has requested non-express clearance.
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Re: My ALienWare experience or Adventure

Post  Iago on Thu Feb 23, 2012 3:04 am

Not HP's fault, but pretty much par for the course with you right now!
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Re: My ALienWare experience or Adventure

Post  East on Thu Feb 23, 2012 8:15 am

Iago wrote:Not HP's fault, but pretty much par for the course with you right now!

Or is it? Who is "the customer" that requested non-express clearance? Are they referring to HP or mr. blur?
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Re: My ALienWare experience or Adventure

Post  mrblur on Sat Feb 25, 2012 2:06 pm

Well Finally got it yesterday.. cheers

Iago you asked about bloatware, well it has bloatware everywhere. It's unbelievable, I don't remember my son HP hdx16 having this much bloatware. I didn't want to go thru the process of re-installing windows as I wanted to test out the porn sites.

So after 5hrs of creating my back up media. I was finally able to play around with it. I just have to say SSD is the shitzle. Here is the list of bloatware.
-hp setup mangager (I guess there are lots of folks that don't know how to add their network security).
-Microsoft trial
-Norton premier
-HP coolsense
-shopping services....
-Hp security assistance
-Hp movie store
-RATA movies
-hp application assistance
-Lo Jack protection - learm more - actual program really
-HP launch box
-HP connection manager

and wait there is more to lazy to keep typing.

I might just do a clean install in the summer, I just need to all my porn on it first. I'm starting to travel 1 week away from home at a time. pale

SSD shut down is less then 10 sec and start up is about 30 secounds(I think it takes that long because of all the bloatware)
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Re: My ALienWare experience or Adventure

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